Terms & Conditions

Last updated: June 2026

1. Who we are

These terms govern your use of the Runner Wellness service ("Service") operated by Runner Wellness ("we", "us", "our"). By creating an account or using the Service, you agree to these terms.

2. Eligibility & accounts

You must be of legal age in your jurisdiction or have authority to bind your organization. You are responsible for the accuracy of your account information and for keeping your credentials confidential. You are responsible for all activity under your account.

3. The Service

Runner Wellness provides SMS-based wellness check-ins, a readiness score, AI-generated training guidance, and (for coaches) athlete management tools. We grant you a limited, non-exclusive, non-transferable right to use the Service for your personal or internal business purposes within the plan you subscribe to.

4. Acceptable use

You must not misuse the Service. In particular, you may not: (a) use it unlawfully; (b) engage in fraud, spam, or abuse; (c) infringe intellectual property rights; (d) attempt to probe, scan, reverse engineer, scrape, or interfere with the Service or its security; (e) introduce malware; or (f) resell or redistribute the Service without our written permission.

5. AI-generated content

The Service uses AI to generate training suggestions and coaching messages. AI output may be inaccurate, incomplete, or unsuitable for your situation. It is general guidance, not medical or professional advice. You are responsible for your training decisions and should consult a qualified professional where appropriate.

6. Intellectual property

We and our licensors retain all rights, title, and interest in the Service, including software, content, branding, and documentation. You retain ownership of content you submit; you grant us a limited license to host and process that content solely to provide the Service.

7. Payments, billing, and taxes

Subscriptions are billed monthly in USD through our secure payment processor. Payment terms, billing frequency, subscription renewal, cancellations, and applicable taxes are handled at checkout. By purchasing, you authorize recurring charges until you cancel.

8. Subscription, trial, and cancellation

Plans renew automatically each billing period until cancelled. You may cancel anytime through the customer portal; cancellation takes effect at the end of the current billing period. Free trials convert to paid subscriptions at the end of the trial unless cancelled before then.

9. Suspension and termination

We may suspend or terminate your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. On termination, your right to use the Service ends; we may delete your data after a reasonable export window.

10. Service availability

We work to keep the Service available but do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

11. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising out of or related to the Service is limited to the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these terms limits liability that cannot be excluded by law (such as fraud, death, or personal injury caused by negligence).

12. Indemnity

You will indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these terms.

13. Changes

We may update these terms from time to time. Material changes will be notified through the Service or by email. Continued use after changes means you accept the updated terms.

14. Governing law

These terms are governed by the laws of the seller's principal place of business, without regard to conflict-of-law rules. Disputes will be resolved in the courts of that jurisdiction, unless otherwise required by mandatory local law.

15. Contact

Questions about these terms or billing? Email us at support@runnerwellnessapp.com.